Dear Claire,
Thank you so much for arranging Pauline’s funeral. We were very happy with the service. We also wish to thank you for recommending Tina as the celebrant. Her presentation was very natural and amazingly accurate considering the brief time we spent discussing Pauline. The feedback I am receiving from those who attended and watched online is also very positive. I will certainly recommend you if the occasion arises in the future.
My Father would have been very happy with the service today Julie.
You and your team have been caring and professional all the way through. I’m so glad we put this in your hands only a few days after Dad passed.
My Brother & Sister in Queensland have sent appreciation messages to me for what they had seen on live stream. They were quite moved.
Sincerely
Bill Connelly.
Stuart Ashburner
4 years ago
Fantastic service, there was no pressure to purchase all the usual guilt-laden add-ons
We weren’t pressured to get an overpriced coffin, we weren’t pressured to get extra flowers. They were extremely helpful, efficient and one of the most pleasant people I’ve ever had to deal with. They handled everything well and to suit our requirements.
They deserve every bit of a 5 star rating and more.
Yesterday Julie helped bury my father-in-law in Berwick cemetery, l can not praise Julie and Tom highly enough, from our first meeting at home till the very last minute they were kind , compassionate and carried out our every wish , nothing was to hard for them , such a beautiful team to work with during that sad time . Inexpensive and excellent service Julie , thank you from our hearts . Wilson family
We have just farewelled a special young woman which was traumatic. Julie and Steve were very efficient and helpful. They handled the whole process with great care and sensitivity. People were asking who they were because they were so impressed.
Julie,
Thank you to you and your team yesterday. As someone that hasn’t had to do this before it was a great process from our initial phone call.
I loved your clear communication, patience and decisiveness in what was a challenging time. I take my hat off to you supporting families at these stages of their lives.
The service itself is one Karen would have loved so thank you. I know a lot of people work behind the scenes to make these things happen so thank you to them too.
Once again, thank you to you and the team.
Damon Anderson
5 years ago
My elderly father passed away late one night in February this year and it has taken me until now to post this review. I am so thankful to Julie for her prompt response to my early morning call, when others were slow or failed to respond at all. Most importantly, Julie’s kind, caring and sensitive manner made such a difference, helping us get through a very sad and difficult time. Her services are very reasonably priced, and unlike others I’ve dealt with in the past, she made no attempt to push expensive, add-on extras. Julie always kept us well-informed and paid careful attention to detail. I could not recommend Julie more highly for her professional, practical and personalised approach.
Thankyou. Excellent t service.
Prompt response
Well explained. Excellent communication.
Personal touches. Very kind and thoughtful.
We had an unattended cremation and separate wonderful celebration of life gathering. This enabled us to choose when and where and how we celebrated. Less somber with no coffin present. Just like my Dad wanted. Everyone shared happy memories. Highly recommended. Thx
Frances Currie
5 years ago
Dear Julie,
The Douglas family wish to express our heartfelt thanks for your much appreciated assistance in the funeral and service for Rena Douglas. The family were all happy with the arrangements and service itself. You treated Rena with so much respect and compassion for the family, it made a difficult time for us so much easier.
I don’t think we’d have coped without your guidance and empathy and what seemed to be an infinite amount of patience. You gave us a check list which we kept forgetting to read and followed up with gentle reminders . You always had your finger on the pulse and managed everything discreetly. When I almost went into meltdown realising I hadn’t arranged for all of the music to be on the memory stick . You fixed it and calmed me.
Rena had left strict instructions not to have an expensive funeral and we selected one of your budget funerals. This in no way was reflected by the service and professionalism you and your company provided.
The detail and professionalism displayed by yourself and your colleagues enabled the family to focus on supporting each other and giving Rena the send off she deserved.
As a family we would have no hesitation in recommending you to any other family in dealing with a Bereavement.
Best regards
Frances Currie Nancy Monssen And Andrew Douglas
On behalf of the entire Douglas clan
You are welcome Julie. I was very happy you were able to help. If ever I hear someone has passed I mention about you and your great service. I am very proud for you that you are doing well because funerals can cost so much but it can be kept to a minimum thanks to you. We need more people like you in this world. God bless you. I know you are busy Julie but it would nice to catch up one day for some lunch or even just a coffee. Please keep in touch. Kind regards Romaine xx
Today was a tough day. You are never ready to say goodbye to your mum but Julie supported by her husband Steve make the whole process from the first phone call so sensitive and all the options and advice were
Spot on. Belinda Jane Video productions were amazing . I am so grateful Julie .
Hi julie and Steve I just want to thank you both so very much with the beautiful service you provided for M today. The two of you have such a warm and kind heart and have made this tough time in our lives a lot more easier to get through. I honestly I cant thank you both enough.
Love vanessa and paul
Thank you so much Julie, the family and I could not have asked for a better send off for M.
From the venue through to your text if today, you are all over it and we couldn’t be more grateful
Thank you once again
Pamela Francis-Pester
6 years ago
Could not recommend Julie and her team more highly. Her dedication, compassion, understanding and knowledge of the industry is of credit to her.
Julie looked after everything from order of service through to departure and everything in between and made such a daunting and emotional time for our family, seem totally seamless.
Julie’s regular checking in to make sure we were all ok, filled us with much confidence and gave us the much needed support we needed to get through this process.
Thank you so much Julie
Linda Bromilow
6 years ago
Dear Julie,
Thank you for dealing with so many details over this last week. We have appreciated not just what you have done, but how you have done things with such kindness, care and attention.
In all details, we are thankful.
With my warmest of regards,
Linda Bromilow
Dear Julie and the team
We would like to express our heartfelt gratitude to everyone involved regarding the Funeral for Milan yesterday.
My Mum Maria, my sister Anna and myself were so thankful for the personal touch provided from collecting Dad when he died to the way in which all the arrangements were handled leading up to and including the day itself.
Special mention to Bernadette who was like a friend to us and so kind and caring to Mum at all times.
We can’t thank you enough.
Warmest regards
Dena
We cannot begin to express our gratitude to Julie, Bernadette, Peter and the team for their professional and compassionate handling of our fathers funeral.
Communication between us was remarkable. all aspects of the funeral were discussed and as a small independent funeral service you need go no further.
They have everything covered for you if you are unable to emotionally deal with everything that needs to be done or give a number of great references to use.
Thank you sincerely for allowing us to give our father a dignified and beautiful service.
Anna, Dena and Maria.
Thank you Julie I was truly dreading dealing with this and on meeting you I felt a great sense of relief that I could hand over to you my mothers care,
I highly recommend Julie as a professional,thoughtful and excellent alternative to the larger firms ,it was a relief to deal with a nice,caring and intelligent person during a very challenging time
As the anniversary of our mum’s passing nears our family has finally decided to inter her with our dad who passed in 1958.
This will be the finale of an event which Julie Harwood so patiently and efficiently presided over.
When the sad day arrived one phone call was all it took for mums funeral arrangements to begin.
Absolutely everything was taken care of:
– transport, death certificate, celebrant, chapel,
– death notices, order of service, refreshments
– everything was attending to with speed, sensitivity and compassion.
Family had different ideas and Julie managed to pull everything together and provide a beautiful and memorable service for us all, family and friends.
Can’t thank Julie enough for helping me through that very sad time.
Dear Julie
Yesterday was such a amazing day! Thank you so much for ensuring everything ran smoothly and professionally.
Also thank you so much for following up with catering. Further the staff were professional and discreet. I am so delighted to have met you and chosen your services. Sincerely, I would like to thank you for ALL that you did yesterday to ensure the whole afternoon was very wonderful and memorable for everyone! Had J actually been there, he would have also enjoyed it, and even had a good laugh with the Encore clip!
Till we meet again, sincerely, all the best to you and your family.
Good morning Julie,
Thankyou once again for the beautiful service. My mum would be very happy with it, as we all were.
Thanks for everything Julie everyone commented on how smoothly everything went